Privacy Policy & Data Protection

1. Scope and Commitment

Expolio Group Private Limited ("we", "us", or "our"), operator of xltips.com, is committed to safeguarding your personal data and respecting your individual privacy rights. This Privacy Policy details how we collect, process, store, and protect your information when using our learning platform and services.

2. Information We Collect

• Account Registration Data: Name, email address, contact phone number, and password credentials.
• Billing & Tax Information: Billing address, state of residence, and GST identification number (if corporate entity). We do not store complete debit/credit card numbers; payments are tokenized directly by certified PCI-DSS aggregators (e.g. Razorpay).
• Learning Activity: Lesson progression, video timestamp watch history, quiz attempts, graded assignments, and accredited certificate issuance logs.
• Technical & Log Data: IP address, device operating system, browser user-agent, referring URLs, and session cookies for session security.

3. How We Use Your Personal Data

We process your data strictly to fulfill educational and contractual commitments:

• Delivering LMS video content, unlocking lesson progression, and issuing verifiable credentials.
• Coordinating live classroom links, webinar calendar reminders (.ics files), and attendance verification.
• Generating compliant GST tax invoices and handling billing records.
• Providing transactional support through our customer service desk and emergency service announcements.

4. Cookies & Tracking Technologies

We employ necessary session cookies for authentication, CSRF security, and player state persistence. You may manage cookie preferences via browser settings.

5. Data Retention & Security Measures

We apply modern industry-standard security protections including 256-bit TLS/SSL encryption in transit, strict hashed passwords (bcrypt/Argon2), and role-based administrative access controls. Data is retained for the duration of your active account or as required by Indian accounting and taxation regulations.

6. Grievance Redressal & Data Rights

Under Indian IT Rules and data protection guidelines, you have the right to review, update, or request erasure of your personal data. Inquiries or grievances should be directed to our designated Grievance Officer: