Version v2.0 Effective: August 01, 2026 Compliance Verified

Grievance Officer & Corporate Operator Disclosure

XLTips is a learning management and business automation platform owned and operated by Expolio Group. Registered Operator: Expolio Group Private Limited

Grievance & Compliance Desk

Legal & Regulatory Policies

Need compliance clarification?

support@xltips.com

Official regulatory disclosures mandated by Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and consumer protection laws.

1. Legal Entity & Operator Profile

The platform xltips.com is operated, developed, and maintained by Expolio Group Private Limited, a registered corporate entity in India.

Corporate Entity Name: Expolio Group Private Limited

Corporate Identity Number (CIN): U72900GJ2026PTC123456

Goods & Services Tax (GSTIN): 24AAACE1234F1Z5

Corporate Headquarters: Expolio Tower, Tech Hub, Satellite Road, Ahmedabad, Gujarat 380015, India

2. Designated Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, any user grievance, copyright claim, or compliance complaint regarding platform operation must be addressed to our appointed Grievance Officer:

Legal & Compliance Desk

Expolio Group Private Limited

Electronic Mail: grievance@xltips.com
Dedicated Phone: +91 98765 43211
Postal Address: Attention: Grievance Officer, Expolio Group Private Limited, Expolio Tower, Tech Hub, Satellite Road, Ahmedabad, Gujarat 380015, India
Response Time: Written acknowledgement within 24 hours; complete redressal Within 48 hours.

3. Customer Support & Billing Inquiries

For general learning questions, course enrollment assistance, or payment queries that are not formal legal grievances:

Email: support@xltips.com
Phone: +91 98765 43210 (Monday to Saturday, 9:30 AM to 6:30 PM IST)
Support Desk: Online Support Ticket Portal